It's The Hair

Our Policy

This Privacy Policy informs you about how your personal information is collected, used, and shared when you visit or make a purchase from

Privacy Policy for It's The Hair By Fatu Natural Human Hair Extensions Company

This policy provides information on ways we collect, store, use, share and protect your personal information. You automatically accept this Privacy Policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on our website. It's The Hair By Fatu may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time/date it is posted to our company’s website.

What Information Do We Collect?

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information accepted via PayPal , email address, and phone number. These information are essential in receiving and processing your order. We refer to this information as “Personal Information” in our Private Policy Statement.


If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address, phone #) and financial information (such as credit card number, expiration date, billing address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Customer Service

You can contact us via our email and phone number posted on our website. You will receive an email confirming your order placed with us, processing time and a tracking number once your order is shipped.

Reviews / Testimonials

Customers are allow to write Reviews, Testimonials and comments. Please be inform that when you choose to Write a Review, testimonials and comments to post to our website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums. We are not responsible or hold no liability for personal identifiable information you choose to submit in these forums.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


You must be 18 and older to be allowed to use our website.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

How We Protect and Store Personal Information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers in the US and elsewhere in the world where It's The Hair By Fatu conduct businesses with our service providers. We protect and maintain physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations.


We will acquire your explicit consent if your personal information will be used for advertising. We do not sell, rent or exchange your personal information to third parties for their marketing purposes. We may combine your information with information we collect from other companies and use it to improve and personalize our advertising content. You can always decline to receive marketing communications from us or participate in our ad-customization programs by sending us an email.

Return Policy

No return, no exchange, and no refund.


Pflugerville, Texas


(512) 903.9142